TYPES OF COMMUNICATION Verbal communication Non – verbal communication Verbal communication: At the point when messages or data is traded or imparted through words is called verbal correspondence. Verbal correspondence might be two sorts: composed and oral correspondence. Verbal correspondence happens through up close and personal discussions, bunch conversations, directing, interview, radio, TV, calls, reminders, letters, reports, notes, email and so on. ORAL COMMUNICATION Oral correspondence infers correspondence through mouth. It incorporates people chatting with one another, be it direct discussion or telephonic discussion. Discourses, introductions, conversations are types of oral correspondence. Oral correspondence is for the most part suggested when the correspondence matter is of transitory kind or where an immediate connection is required. Up close and personal correspondence (gatherings, addresses, meetings, interviews, and so on) is huge in order to fabricate a compatibility and trust. Benefits of Oral correspondence There is high level of understanding and transparency in oral communication as it is interpersonal. There is no element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken. The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay. Oral communication is not only time saving, but it also saves upon money and efforts. Oral communication is best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over.
Oral communication is an essential for teamwork and group energy. Oral communication promotes a receptive and encouraging morale among organizational employees. Oral communication can be best used to transfer private and confidential information/matter. Weaknesses/Limits of Oral Correspondence Relying only on oral communication may not be sufficient as business communication is formal and very organized. Oral communication is less authentic than written communication as they are informal and not as organized as written communication. Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times. Oral communications are not easy to maintain and thus they are unsteady. There may be misunderstandings as the information is not complete and may lack essentials. It requires attentiveness and great receptivity on part of the receivers/audience. Oral communication (such as speeches) is not frequently used as legal records except in investigation work. WRITTEN COMMUNICATION A ―Written Correspondence' signifies the sending of messages, requests or guidelines recorded as a hard copy through letters, booklets, manuals, reports, wires, office updates, notices, and so forth. It is a proper technique for correspondence and is less adaptable. A set up report saved appropriately turns into a long-lasting account for future reference. It can likewise be utilized as legitimate proof. The time has come consuming, expensive and inadmissible for secret and emanant
correspondence. Composed correspondence, to be successful, ought to be clear, finished, brief, right, and considerate. ADVANTAGES OF WRITTEN COMMUNICATION: Simple to save: The reports of composed correspondence are not difficult to protect. Oral and non-verbal correspondence can't be saved. On the off chance that it is required, significant data can be gathered from the saved reports. Easy presentation of complex matter: Written communication is the best way to represent any complex matter easily and attractively. Long-lasting record: The reports of put down correspondence go about as an extremely durable account. At the point when it is required, significant data can be effortlessly gathered from the saved records. Counteraction of wastage of time and cash: Composed correspondence forestalls the misuse of cash and time. Without meeting with one another the communicator and impart can trade their perspectives. Exact show: Through the reports of the composed correspondence top leader can introduce the data all the more precisely and obviously. As it is an authoritative record everyone takes a lot of care drafts it. Designation of power: Composed correspondence can assist the authority with assigning the power and position to the subordinate. It is very difficult to designate power without a composed report. Life span: Composed report can be safeguarded for quite a while without any problem. That is the reason; every one of the significant issues of an association ought to be back and white. Keeping up with picture: Composed correspondence assists with keeping up with the pictures of both the individual and the association. It likewise safeguards the pictures of the organization or association. Legitimate data: It is a legitimate and finish correspondence framework. There is no a valuable open door to remember any pointless data for a composed report. No chance to confound: there is any an open door to misconstrue the data or messages of composed correspondence. Controlling device: Composed correspondence can assist with
controlling the authoritative movement. The composed record might be utilized as an instrument for controlling. Simple to confirm: The data and messages that are safeguarded can be checked without any problem. Assuming that there emerges any misconception any party can without much of a stretch confirm the data. Others: Clear getting it, Authoritative record, Adequacy, Decrease of hazard, Making certainty, Simple dissemination, Wide access or inclusion and so on. DISADVANTAGES OF WRITTEN COMMUNICATION Costly: Composed correspondence is relatively costly. For this correspondence paper, pen, ink, typewriter, PC and countless representatives are required. Tedious: Composed correspondence finds opportunity to speak with others. It is a tedious media. It costs the important season of both the author and the peruser. Red-Taoism: Red-Taoism is one of the most inconveniences of composed correspondence. It means to require investment for endorsement of an undertaking. Pointless for unskilled individual: It messages collector is ignorant, composed correspondence is very unthinkable. This is significant drawback composed correspondence. Challenging to keep up with mystery : Keeping business secrecy is an unforeseen medium. Mystery isn't generally imaginable to keep up with through composed correspondence. Since here necessities to examine everything clearly. Absence of adaptability : Since composing archives can't be changed effectively whenever. Absence of adaptability is one of the main limits of composed correspondence. Defer accordingly: It requires a lot of investment to get a reaction from the message beneficiary; brief reaction is preposterous in the event of composed correspondence that is conceivable in oral correspondence. Defer in navigation: Composed correspondence carves out opportunity to speak with every one of the gatherings concerned. So the chief can't take choices rapidly.
Cost in record keeping: It is truly challenging and costly to keep every one of the records in composed correspondence. Complex words: At times the essayist involves complex words recorded as a hard copy a message. It becomes challenging to importance out to the peruser. So the targets of the correspondence might lose. Absence of direct connection: In the event that there is no immediate connection between the essayist and the peruser, author correspondence can't assist with laying out an immediate connection between them. Other: Brief criticism is unthinkable, Gradualness, Regulatory disposition, Grasping issue among boos and subordinates, need fast explanation and amendment, convention issue, absence of individual closeness, and so on.